Coronavirus (COVID-19) Information

Franklin County Children Services has compiled information and resources that will be helpful to families and caregivers during the coronavirus pandemic. This page will continue to be updated as new information becomes available.

Preventing Abuse/Neglect

Child Care Plan

Community Resources

Resources in Multiple Languages

Child Care

Educational Resources

Mental Health Resources

Recipes, Fitness and More

Preventing Child Abuse and Neglect During COVID-19

Parents and Caregivers

  • If you are feeling stressed or isolated, stay in contact with friends and family members. Feeling connected to others will help reduce stress, anxiety and frustration.
  • Keep yourself and your children occupied during quarantine. Visit columbuslibrary.org for a host of educational and entertainment resources available online. Take the family outside on a regular basis for exercise and fresh air.
  • Stay informed about what is happening, but manage your news intake and avoid outlets that promote fear or anxiety.
  • If you feel that you or your children are in danger:
    • Call Franklin County Children Services’ 24-hour Child Abuse Hotline at (614) 229-7000.
    • Call the National Association of Domestic Violence hotline, 1-800-799-SAFE or CHOICES for Victims of Domestic Violence at 614-224-HOME (4663)
    • Call 911 in cases of emergency or immediate threats

For the Community

During this time of isolation, friends, family members and neighbors need to actively engage in preventing child abuse and neglect.

Parents/Caregivers: Plan in Case of Illness

During the uncertainty of the coronavirus (COVID-19) pandemic, parents and caregivers need to be prepared in case they become ill. Create a crisis plan for caring for your children in advance. Designate a caregiver for children. This should be someone nearby, who is not at high risk of contracting COVID-19. If a spouse or partner cannot care for children in your home, select a friend, neighbor, coworker or relative. List information for the caregiver prominently in your home, so that it can easily be found by emergency responders. Click here for an example. Create a child care profile for the caregiver that lists your child’s full name, birth date, allergies, medications, likes/dislikes and sleep habits. Also include emergency contacts and copies of their birth certificate and immunization records. If you can’t identify anyone, contact community resources such as hospitals, churches and other organizations to see if they can recommend assistance. The Ohio Department of Job and Family Services is licensing temporary pandemic child care programs for essential workers. Prepare your home in case of illness. Make sure that high-traffic areas within your home remain clean by using germ-killing cleaning agents. If you test positive for COVID-19, you may remain in the home with your children and their caregivers, providing they are not at high risk of contracting the virus, but precautions must be taken. The Centers for Disease Control and Prevention have outlined steps to take if you or someone else in your household tests positive for COVID-19. Download the How to Care for Your Child if Your Sick with COVID-19 Brochure.

Community Resources

Helpful resources are available for families during the COVID-19 pandemic.

Resources in Multiple Language

Child Care

Educational Resources

Companies Offering Free Internet and Other Services for Students

Mental Health Resources

Recipes, Fitness Tips and More

24-Hour Child Abuse Hotline
(614) 229-7000
General Inquiries
(614) 229-7100