Employment

Qualified applicants interested in employment opportunities with Franklin County Children Services should submit a resume via email to fccshr@fccs.us. Resumes can also be sent via fax to (614) 341-6076 or by mail to:

ATTN: Human Resources
Franklin County Children Services
855 W. Mound Street
Columbus, OH 43223

Advantages of working at Franklin County Children Services

  • Health care benefits - medical/dental/vision/RX/mental health/EAP
  • Life insurance plans
  • Ten paid holidays, five personal days and two weeks’ vacation after your first year!
  • We contribute 8.5% of your OPERS contribution
  • Tuition reimbursement
  • College loan repayment and Perkins Loan deferment/pay-off
  • Longevity pay/length of service pay
  • Opportunities for advancement!

Our employment application can be downloaded and printed via the following link and emailed, mailed or faxed as indicated above:

Download Franklin County Children Services Employment Application

The summary of qualifications is a very important area where you can list any experience, paid or unpaid and reasons why you think you are qualified for the position. Please be detailed in listing your employment history with addresses, etc. We will need an original signature on the application.

All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

EEO/AA

Openings

Child Welfare Caseworker

A Child Welfare Caseworker is someone who is up to the challenge of building stable and supportive living settings for young people, strengthening family life, and assisting parents in meeting their responsibilities to their children.

Advantages of Working at Franklin County Children Services:

  • Starting salaries: CWC1 $40,955, CWC2 $42,660, CWC3 $44,324 (depending on education and experience)
  • Health care benefits - medical/dental/vision/RX/mental health/EAP
  • Life insurance plans
  • Ten paid holidays, five personal days and two weeks of vacation after your first year
  • We contribute 8.5% of your OPERS contribution
  • Tuition reimbursement
  • College loan repayment and Perkins Loan deferment/pay-off
  • Longevity pay/length of service pay
  • Opportunities for advancement

Qualifications:

  • Interested applicants should have a bachelor’s degree in social work or a related degree or a master’s degree in social work or a related degree.
  • Successful applicants must have strong written and verbal communication skills, thrive in a fast-paced environment and value the diversity offered by a major metropolitan community.

How Do I Apply? Please send resume and cover letter as indicated above. 

Job AdIntake and Investigations Position Description, Ongoing Caseworker Position Description

Management Analyst 2

Franklin County Children Services is committed to eliminating systemic inequities and promoting the differences which define our workforce and community. The newly created Organizational Health Department will work to align our Agency’s strategic plan, with the recognition of the role and impact that diversity, equity, and inclusion have on our Agency and the children and families we serve.

The Management Analyst 2 position will work with department leadership, to manage projects and procedures to advance organizational change, support the assessment of agency programs and organizational priorities, foster a positive and inclusive work environment, and assist in mobilizing employees along our culture change journey. 

Qualifications:

  • Master’s degree in social or behavioral science with several years of child welfare experience. Advanced knowledge of and experience with child welfare systems management, program evaluation, statistics, strategy, diversity, equity, inclusion and/or culture.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, submit resume and cover letter as indicated above.

 Job AdPosition Description

Social Program Administrator 1

Franklin County Children Services is committed to eliminating systemic inequities and promote the differences which define our workforce and community. The newly created Organizational Health Department will work to align our Agency’s strategic plan, with the recognition of the role and impact that diversity, equity, and inclusion have on our Agency and the children and families we serve.

The Social Program Administrator 1 will work with staff at all levels and in partnership with Agency leadership. This position will design and oversee the implementation of strategies and procedures to advance organizational change, assess agency programs and priorities, foster a positive and inclusive work environment, mobilize employees along our culture change journey and work to ensure that culture, climate, diversity, equity, and inclusion considerations are incorporated in all Agency decision-making processes.

Qualifications:

  • Successful applicants will have a Master’s degree in social or behavioral science with several years of child welfare experience including several years of supervisory or administrative experience and a proven, successful track record of leading others and organizational change.
  • Advanced knowledge of and experience with child welfare systems management, program evaluation, statistics, strategy, diversity, equity, inclusion and/or culture.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, submit resume and cover letter as indicated above.

Job AdPosition Description

Automotive Mechanic 1

Franklin County Children Services is seeking a highly motivated individual for an Automotive Mechanic 1 position. Under the supervision of the Building Maintenance Supervisor, the Automotive Mechanic 1 maintains Agency vehicles in a safe running condition and ensures that Agency grounds are clear and have a pleasing appearance. 

To qualify for this position, the candidate must have the ability to calculate fractions, decimals and percentages and to read and write common vocabulary, plus two college level courses in automotive mechanics (or 6 months of experience in automotive maintenance and repair of a variety of motorized equipment); or equivalent (two years of high school training in automotive mechanics would qualify applicant).

To apply submit resume with cover letter as indicated above.

 Job AdPosition Description

Administrative Secretary 1 - Intake and Investigations

Franklin County Children Services is seeking an Administrative Secretary 1 for the Intake and Investigations Department. The employee relieves and supports the Intake and Investigations Director of routine administrative tasks and maintains an organized office. They are responsible for the following: setting up and maintaining a filing system; typing correspondence, reports and confidential documents; answering, returning and directing calls; taking, transcribing and distributing meeting minutes; maintaining the Director’s emails and calendar as requested which includes scheduling meetings, conferences and community appointments; notifying meeting attendees, making meeting room arrangements, preparing meeting handouts and room setup when necessary: maintaining various SharePoint sites; taking meeting minutes for various meetings as assigned; completing periodic reports as assigned; preparing Excel spreadsheets with formulas and pivot tables; maintaining databases and various logs for tracking purposes; providing document management, including photocopying, filing, faxing, and processing mail; and maintaining time sheets and leave requests for the director’s direct reports. 

Qualifications:

  • The preferred candidate should have a high school diploma plus a minimum of four years of clerical experience (business school/college may be substituted for one year of required experience).
  • The ability to work in an environment that requires multi-tasking
  • Excellent computer skills with a strong proficiency in Microsoft Office applications (Outlook, Excel, SharePoint), Adobe, and internet searching
  • Knowledge of SACWIS is a plus
  • Knowledge of Excel spreadsheets with formulas with pivot tables
  • A minimum typing speed of 50 wpm
  • Excellent verbal and written communication skills

To apply, submit resume and cover letter as indicated above. 

Job AdPosition Description

Building Maintenance Supervisor

As part of the agency’s Facilities Department, this employee manages all activities related to facility maintenance and facility upgrades; provides supervision and training to lower-level facility maintenance specialists engaged in completing basic and skilled preventative maintenance, including repairs and installation of electrical wiring systems, fixtures and controls, plumbing systems, HVAC and mechanical equipment and systems; performs administrative duties including cost estimates for budgets; keeps inventory of tools and materials; and serves as a liaison to the Franklin County Sheriff’s Office and a private security firm.

Qualifications:

  • The ability to calculate fractions, decimals and percentages and to read and write common vocabulary plus two years of training in a combination of building maintenance and building maintenance repair (i.e. electrical, plumbing, carpentry, masonry, sheet metal, painting, plastering, steam fitting, refrigeration, and heating) and use of associated hand and/or power tools and equipment (or two years of experience)
  • Three hundred hours of training in the use of hand and/or power tools and equipment used for care and maintenance of exterior grounds (or three months of experience) or the equivalent.

To apply submit resume and cover letter as indicated above.

Job AdPosition Description

Investigator 2 (Eligibility Specialist)

As part of the agency’s Revenue Enhancement Department, the Investigator 2 processes client applications by analyzing data to determine Title IV-E program eligibility; researches, compiles and analyzes documentation and information required for the completion of various federal/state applications; performs periodic reviews of program eligibility of clients as prescribed by the applicable funding source; researches information which may include (not inclusive): court documents, birth certificates, health and life insurance, assets and income.

The position maintains comprehensive client specific files with all information pertinent to the child/family situation, completes annual redeterminations, processes closed cases, and verifies receipts of ADC/Medicaid for all children for whom the agency maintains custody.

They will also serve as a liaison to Franklin County Department of Human Services, agency caseworkers, foster parents, adoptive parents, purchased placement providers, custodial placements, medical providers, state agencies and Juvenile Court in receiving and disseminating information concerning the Agency’s caseload.

Qualifications:

  • Associate degree, plus relevant work experience preferred. Must also have the ability to calculate fractions, decimals and percentages, and to read and write common vocabulary.
  • One course in principles of interviewing (or one month of experience), one course in investigative methods, practices and procedures (or three months of experience); one course in case preparation techniques (or one month of experience); one course in effective oral communication (or one month of experience); and one course in technical writing (or one month of experience writing detailed technical reports); or equivalent.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report checks.

To apply, submit a resume and cover letter as indicated above.

Job AdPosition Description

Investigator 3 (Eligibility Department) 

As part of the agency’s Revenue Enhancement Department, the Investigator 3 applies for Social Security benefits for children in agency custody; manages pending Social Security applications; completes audits and reviews for existing applications; acts as a liaison between the agency and the Social Security Administration; responds to correspondence and requests from the Social Security Administration; and maintains the department audit log of Social Security benefits. 

This position processes client applications by analyzing data to determine Title IV-E program eligibility; researches, compiles and analyzes documentation and information required for the completion of various federal/state applications; performs periodic reviews of program eligibility of clients as prescribed by the applicable funding source; and researches information which may include (not inclusive): court documents, birth certificates, health and life insurance, assets and income. 

They will also maintain comprehensive client specific files with all information pertinent to the child/family situation, complete annual redeterminations, process closed cases, and verify receipts of ADC/Medicaid for all children for whom the agency maintains custody. This position serves as a liaison to the Franklin County Department of Human Services, agency caseworkers, foster parents, adoptive parents, purchased placement providers, custodial placements, medical providers, state agencies and Juvenile Court in receiving and disseminating information concerning the agency’s caseload.

Qualifications:

  • Associate degree or equivalent of two years of coursework at an accredited educational institution and five years as an Investigator 2 or an equivalent position; general personal computer training or experience; and a demonstrated ability to train personnel in the determination of Title IV-E eligibility.
  • One course in criminal investigation or investigative methods, practices and procedures (or three months of experience); one course in case preparation techniques (or one month experience); one course in effective oral communication (or one month of experience); one course in principles of interviewing (or one month of experience); one course in technical writing (or one month of experience writing detailed technical reports); and one course in rules of evidence (or one month of experience); or equivalent plus six months of paid experience as a lower-level investigator for employing agency.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report checks.

Job AdPosition Description

Management Analyst 3

Franklin County Children Services is seeking a Management Analyst 3 that will work within a team of evaluators to develop data structure and reporting tools (including surveys, data dashboards, and data marts); learn, analyze, and recommend improvements to agency processes and practices; query administrative and survey-generated datasets; identify key findings; and communicate findings to staff by means of data dashboards, written reports, presentations to large and small groups, and one-on-one meetings.

Qualifications

  • Interested applicants should have at minimum a bachelor’s degree in Business Administration, Management Science or Public Administration and 12 months experience in development, organization and implementation of management information, evaluation and monitoring systems.
  • Successful applicants will have a master’s degree in a subject requiring substantive quantitative analysis skills; a background in research and evaluation, computer science, business process analysis, and/or policy assessment; several years’ experience working in a research, evaluation, and/or data reporting capacity; and the ability to use database querying tools, statistical software, spreadsheets, word processing, and graphics software.
  • Experience using Structured Query Language (SQL), Microsoft Power BI (or a similar business intelligent tool), and/or an established computer programming language is a plus, as is experience working with the Statewide Automated Child Welfare Information System (SACWIS) or other administrative data sets and familiarity with data warehouse design and implementation.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, send resume and cover letter as indicated above. 

Job AdPosition Description

Information Technologist 2 (Desktop Support Analyst)

As part of the agency’s IT Department, the Desktop Support Analyst functions as a part of the Help Desk and installs and maintains desktop computer systems and connectivity to the infrastructure, local and wide area networks throughout the agency; analyzes and troubleshoots the performance issues of the desktop; coordinates information between end-users and IT staff to maintain a fully functioning desktop; and documents issues and processes to isolate a component of failure before escalating to a senior technician.

This position will offer technical troubleshooting/resolution of calls/incidents and tickets as it pertains to networking and software problems and consults with users on possible solutions. They close tickets/requests and update others needing tracking mechanisms in a timely fashion. They deploy and install approved hardware/software. This position completes computer imaging and reformatting hard drives. They provide strong customer service, focused on clear communication and timely follow through.

Qualifications:

  • Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience and a minimum of 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, and projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months related work experience.
  • Strong communication skills both verbal and written.
  • Ability to transport and lift up to 50 pounds.
  • Two years of experience with PC based applications with all standard office productivity tools, and network print management.
  • Experience in any combination of the following: Service Now, Remedy, Altiris, and Help Desk authority.
  • A knowledge of basic IT Identity management and IT security processes, configuring upgrading, or installing ERP client-based application components (examples include AX, .net, Doc-u-sign, and other Microsoft products).
  • Technical troubleshooting annual certifications (examples include CompTIA, A+ Network + and Security+, ITIL foundations, Kepner/Trego IS/ IS Not technical trouble shooting or other advanced certifications)
  • All positions are subject to a criminal background, fingerprinting, employment verification, motor vehicle report checks.

Submit resume and cover letter as indicated above to apply.

Job Ad , Position Description

Infrastructure Specialists (2 Positions)

As part of the agency’s IT Department, the primary focus of the Infrastructure Specialist position is to deliver, implement and support a wide variety of software and hardware at the enterprise wide level. This ranges from, but is not limited to, infrastructure systems used for monitoring servers to desktop deployment of hardware and software. The employee is the technical escalation point for support from the desktop engineers.

This position will monitor Cisco Telephony applications and systems for real-time performance and provide ongoing support for call center wallboards and call center reporting. They will participate in projects as assigned, perform routine and preventative maintenance and perform emergency production issue resolution. They will install, maintain, configure, upgrade and/or administer hardware and/or software in assigned multiple technology domains. Duties include maintaining internal backup systems and ensuring data consistency and recoverability.

They are responsible for the administration of Active Directory, identity management, telephony system, and network systems. They also monitor and respond to alerts from PRTG, Symantec, and other systems. They provide system reports for storage, hardware, and overall performance. They also create and organize files and maintain documentation.

Qualifications:

  • Bachelor’s degree in computer science or a related technical field; any of the several Cisco certifications for VOIP/network, Microsoft, or VMWare Certifications; two to four years of experience administrating /managing/designing Cisco telephony environments; and two to four years of experience managing CISCO Unified Intelligence Center (CUIC).
  • A solid understanding of call center terminology and functions; call routing concepts and metrics and an operational knowledge of Cisco CUIC; two to four years of maintaining a Microsoft Server environment; one to four years of experience maintaining a VMWare environment;  a solid understanding of server operating systems and knowledge of Active Directory; and a solid understanding of maintaining and administrating a virtual environment.

To apply submit resume and cover letter as indicated above.

Job Ad, Position Description 1, Position Description 2

Staff Attorney

Franklin County Children Services is seeking an experienced attorney, licensed in the State of Ohio to fill the position of staff attorney. Primary responsibilities include legal research, client consultation, case assessment and litigation. The position will focus on the provision of legal representation for regional service teams from case opening through final permanent disposition. Two to five years of litigation experience in Juvenile Court is strongly preferred. The successful candidate will be able to demonstrate a commitment to cultural diversity, strong communication skills (both written and verbal), as well as an ability to meet organizational goals. Salary commensurate with experience with additional excellent benefits. To apply submit resume, salary preferences and cover letter as indicated above.

Job Ad

Nurse 1 (RN)

Franklin County Children Services is seeking a Registered Nurse (RN) with pediatric or mental health nursing experience to join its Provider Services department. This position, under the direction of the nurse supervisor, provides nursing consultation and physical assessment of children serviced by the agency; works with medically fragile children under the care of the agency; advises social workers and foster parents on matters within the scope of nursing practice; and acts as a liaison with medical facilities. This is a full-time position. The hours are scheduled for Monday through Friday, 10 a.m. to 7 p.m. with the occasional need for flexible hours and coverage for other staff.

This is a great opportunity for someone looking to work outside of the typical hospital setting and serve the community by focusing on the safety and well-being of the children in Franklin County.

Qualifications:

  • RN license for the State of Ohio
  • The ideal candidate will possess their BSN degree.
  • Previous experience in pediatric or mental health nursing

To apply send resume and cover letter as indicated above.

Job Ad, Position Description  

Data Entry Operator 2

Franklin County Children Services is seeking highly motivated individuals who can work well independently for our Data Entry Operator 2 position. This position provides support to the Data Management Department by performing clerical-related duties while providing excellent customer service to agency clients. This position may require the employee to report to different work locations and/or units based on workload as determined by their supervisor.

Job duties include processing electronic faxes; scanning/uploading documents into the electronic case file/OnBase; processing fingerprints; record-checking documents; data entry; scanning case file documents; trouble-shooting issues; consulting a supervisor when needed in order to resolve issues; and providing training to coworkers, as needed. This position attends supervisor, unit, department, or agency meetings and participates accordingly by offering suggestions or ideas that will aid in providing timely and effective services.

Qualifications:

  • The preferred candidate will be a high school graduate with a minimum of one year of clerical experience or the equivalent and have a typing speed of 25 WPM.
  • Basic knowledge of Microsoft Office, excellent verbal communication, problem-solving and customer service skills are required.
  • Excellent organizational and writing skills, respect for cultural diversity and a demonstrated commitment to cultural sensitivity are expected.

To apply, send resume and cover letter as indicated above.

Job Ad, Position Description

Administrative Assistant Legal Aide Supervisor

Franklin County Children Services Legal Department is seeking an experienced Administrative Assistant who has successfully completed a certified program for paralegals or legal aides through an accredited/approved college or university. Primary responsibilities include but are not limited to: managing/supervising legal aides to ensure the quality and timeliness of the Agency’s legal work product; providing customer service daily in response to requests for information from the public or other local, state or federal entities; and administratively assisting the deputy chief legal counsel. Familiarity with juvenile law and procedure, the Franklin County Juvenile Court’s electronic filing system, five years of experience managing and/or working in the capacity of a paralegal or legal aide are preferred. The successful candidate will be able to demonstrate a commitment to cultural diversity and possess excellent organizational, oral and written communication skills, as well as the ability to conduct computer-aided research in order to contribute to the agency’s guiding principles. If interested, please send resume with cover letter as indicated above.

Job Ad

Software Development Specialist 2

As part of the agency’s IT Department the Software Development Specialist 2 functions as application support providing overall guidance and control of the applications development environment including, but not limited to: architecture evaluation and selection, application installation and setup, capacity planning, governance and change control, management and reporting, database management, backups and restores, application security, systems updates and maintenance, and project identification and selection.

This position:

  • Works with personnel to identify and document system software requirements.
  • Defines problems and develops potential solutions.
  • Performs post-production support for business applications which may include routine maintenance, enhancements and the need to perform research to aid in troubleshooting software production errors.
  • Assists in identifying alternate courses of action.
  • Assists in the review and evaluation of software development methodologies.
  • Creates detailed test designs and test plans.
  • Creates and reviews test data for performing test scenarios.
  • Coordinates execution of unit and system test scripts.
  • Coordinates debugging efforts and defect tracking.
  • Coordinates support of user acceptance testing.
  • Coordinates software implementation and deployment tasks.
  • When assigned, leads development, implementation and monitoring of IT quality assurance standards to include all change control for the software development team and testing.
  • Conducts performance and load testing.

Qualifications

  • Completion of an undergraduate core program in computer science or information systems; or 24 months combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation.
  • Or completion of associate core program in computer science or information systems; 30 months combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, recommending application solutions; and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation.
  • Or 48 months combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, recommending application solutions and/or testing and correcting programs as it relates to testing and implementation, and assisting with documentation including 12 months of work experience in the primary technology as outlined in this document.
  • Qualified applicants will have a bachelor’s degree in computer science or a related field; five years of work experience as a SharePoint Developer with experience training users and gathering business requirements; two years of development experience with SharePoint environment using InfoPath forms, SharePoint or Nintex workflows, SharePoint Designer and Oracle SQL; and two years of client web development within a .NET framework.

To apply, submit resume and cover letter as indicated above.

Job Ad,  Position Description

Software Development Specialist 3

As part of the agency’s IT Department, the Software Development Specialist 3 functions as an independent application developer, providing overall innovative guidance and control of applications development environment including, but not limited to, enterprise-wide architecture evaluation and selection, application installation and setup, capacity planning, governance, code review and change control. They develop team level management and reporting tools, database management, backups and restores, application security, systems updates and maintenance, and project identification and selection. They provide triage to isolate the component of failure for all software development issues. Employee also guides junior staff on executing peer-to-peer code review.

This position works with business area personnel to ensure requirements are thoroughly defined and approved.They perform impact analyses to identify interdependencies and innovate. They assist with design reviews to include integration and data schema.

The employee:

  • Creates detailed test designs and test plans.
  • Creates and reviews test data for performing test scenarios.
  • Coordinates execution of unit and system test scripts.
  • Coordinates debugging efforts and defect tracking.
  • Coordinates support of user acceptance testing.
  • Coordinates software implementation and deployment tasks.
  • Leads development, implementation and monitoring of IT quality assurance standards to include all change control for the software development team and testing.
  • Conducts performance and load testing.

Qualifications:

  • Completion of an undergraduate core program in computer science or information systems or 36 months combined work experience in any combination of the following: ensuring requirements are defined and approved, performing code reviews and ensuring application development standards are met.
  • Completion of associate core program in computer science or information systems; or 42 months combined work experience in any combination of the following: ensuring requirements are defined and approved, performing code reviews and ensuring application development standards are met.
  • Sixty months combined work experience in any combination of the following: ensuring requirements are defined and approved, performing code reviews and ensuring application development standards are met.
  • The successful applicant will have a bachelor’s degree in computer science or a related field, five years of work experience as a SharePoint Administrator with experience training users and gathering business requirements, and five years experience in the role as a lead developer within a SharePoint environment using InfoPath forms, SharePoint or Nintex workflows, SharePoint Designer and Oracle SQL.

Job AdPosition Description

Call (614) 351-2000 if you have employment related questions.

Click here to watch videos featuring FCCS child welfare professionals sharing why social work is important to them and the Franklin County community.  

 

24-Hour Child Abuse Hotline
(614) 229-7000
General Inquiries
(614) 229-7100