Employment

Qualified applicants interested in employment opportunities with Franklin County Children Services should submit a resume via email to fccshr@fccs.us. Resumes can also be sent via fax to (614) 341-6076 or by mail to:

ATTN: Human Resources
Franklin County Children Services
855 W. Mound Street
Columbus, OH 43223

Advantages of working at Franklin County Children Services

  • Health care benefits - medical/dental/vision/RX/mental health/EAP
  • Life insurance plans
  • Ten paid holidays, five personal days and two weeks’ vacation after your first year!
  • We contribute 8.5% of your OPERS contribution
  • Tuition reimbursement
  • College loan repayment and Perkins Loan deferment/pay-off
  • Longevity pay/length of service pay
  • Opportunities for advancement!

Our employment application can be downloaded and printed via the following link and emailed, mailed or faxed as indicated above:

Download Franklin County Children Services Employment Application

The summary of qualifications is a very important area where you can list any experience, paid or unpaid and reasons why you think you are qualified for the position. Please be detailed in listing your employment history with addresses, etc. We will need an original signature on the application.

All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

EEO/AA

Openings

Child Welfare Caseworker

A Child Welfare Caseworker is someone who is up to the challenge of building stable and supportive living settings for young people, strengthening family life, and assisting parents in meeting their responsibilities to their children.

Advantages of Working at Franklin County Children Services:

  • Starting salaries: CWC1 $40,955, CWC2 $42,660, CWC3 $44,324 (depending on education and experience)
  • Health care benefits - medical/dental/vision/RX/mental health/EAP
  • Life insurance plans
  • Ten paid holidays, five personal days and two weeks of vacation after your first year
  • We contribute 8.5% of your OPERS contribution
  • Tuition reimbursement
  • College loan repayment and Perkins Loan deferment/pay-off
  • Longevity pay/length of service pay
  • Opportunities for advancement

Qualifications:

  • Interested applicants should have a bachelor’s degree in social work or a related degree or a master’s degree in social work or a related degree.
  • Successful applicants must have strong written and verbal communication skills, thrive in a fast-paced environment and value the diversity offered by a major metropolitan community.

How Do I Apply? Please send resume and cover letter as indicated above. 

Job AdPosition Description

Human Capital Management Analyst

Key Responsibilities:

  • Reviews and screens resumes/applications and conducts initial employment interviews for professional staff
  • Conducts reference checks; coordinates background investigations; and processes job bids for internal applicants
  • Plans, coordinates, and implements the recruitment process for Agency vacancies
  • Initiates and maintains personal contacts with professionals and placement officers
  • Prepares recruitment materials as needed and schedules, coordinates, facilitates, and conducts community information meetings that will aid in the hiring of new Agency staff
  • Provides guidance, assistance and support to Agency directors, managers and supervisors relating to civil service laws and rules
  • Answers questions regarding salary, benefits, job qualifications and agency policies and procedures
  • Facilitates investigatory interviews and mediation meetings for staff and supervisors
  • Coordinates and shares information with appropriate Agency contacts regarding new hires and internal employee moves and changes

Advantages of Working at Franklin County Children Services:

  • See above
  • Starting salaries: $43,908 (depending on education and experience)

Qualifications:

  • Minimum qualifications: Completion of undergraduate core program in human resources, business, or publication administration; or two years of experience in human resources; or one year of experience as a Human Capital Management Associate; or equivalent of minimum class qualifications
  • Preferred qualifications: Minimum of four years of demonstrated, progressive human resources experience; and a bachelor’s degree in human resources or a related field
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, submit resume and cover letter as indicated above.

Job AdPosition Description 

Infrastructure Manager

As part of the agency’s Information Technology Department, this position serves as the Infrastructure Manager and is an IT leader for the management team.

Key Responsibilities:

  • Supports and drives the technical work for completion of projects as well as production support
  • Completes change control reviews (CCR) for the technical staff and ensures all CCR follow the ITIL risk mitigations processes
  • Helps the agency achieve CFSR standards and ensure service delivery that focuses on safety, permanency and well-being for the families served by the agency

Qualifications

  • Completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio),;logic-based mathematics; database concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS); computer systems analysis and design; and basic data processing concepts
  • Additional 6 1/2 years (78 mos.) experience commensurate with job duties to be performed and knowledge and skills required as outlined in this document
  • Eighteen months experience in performing infrastructure management functions as defined in series purpose

All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report checks. Also, all offers of employment are contingent on receipt of a negative pre-employment drug test.

To apply submit resume and cover letter as indicated above.

 Job AdPosition Description

Nursing Supervisor

Key Responsibilities:

  • Directs, plans, assigns, evaluates, and reviews work of RNs/LPNs on assigned shift; trains and orients new staff to the Agency; handles disciplinary matters; and plans and troubleshoots scheduling and coverage for both day shift and off-shift nurses
  • Provides nursing case consultation to agency staff
  • Oversees and when appropriate, directly completes medical screenings for clients and visits client homes and foster homes to provide consultation, written assessments, etc.
  • Ensures needs of special needs children are adequately met and helps coordinate care
  • Completes medical consents and assists staff in providing medical consents and approvals for hospital and placement requests
  • Handles emergency/time-sensitive medical coordination and consultation during off hours regarding critical medical matters
  • Assists ageulncy psychiatrist with physical assessments of children (vitals) prior to psychiatric consultation
  • Fills/refills prescriptions for FCCS youth as needed
  • Works with Medicaid Managed Care and insurance companies on needed prior authorization, denials, planning, and any other necessary tasks to ensure youth in agency custody receive needed medical services

Qualifications:

  • Bachelor of Nursing with an RN license for the state of Ohio; two to three years of experience with pediatric nursing experience preferred.
  • At least six months of supervisory experience

All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check

Job AdPosition Description

Legal Aide

Key Responsibilities:

  • Draft and notarize legal pleadings and responses including but not limited to court filings, complaints, motions, and affidavits
  • Provide backup to other legal aides and court liaison positions
  • Respond to general inquiries from attorneys
  • Researches federal and/or state statutes
  • Prepare responses to inquiries, complaints, and claims
  • File complaints, motions objections, service of process, briefs, memoranda, discovery demands, and subpoenas with the court 

Qualifications:

The preferred candidate will have a paralegal certificate from an approved college or university and demonstrated knowledge, skills, and experience regarding legal research, terminology, and analysis.

  • Must possess or acquire notary public commission within six months of employment.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, submit resume and cover letter as indicated above.

Job AdPosition Description

Human Capital Management Administrator 1

Key Responsibilities:

  • Responsible for all aspects of the day-to-day operations of the HR department and directly supervising staff, including managing their performance, development, and engagement
  • Assists Employee Relations Director in creating and implementing departmental plans by identifying departmental needs and establishing plans of action
  • Develops and implements recruitment and retention efforts for social work staff
  • Develops and implements a professional development plan for all supervisors at the Agency
  • Oversees the administration of the Agency’s leave programs, including leave taken pursuant to FMLA, short- and long-term disability plans, and workers’ compensation
  • Oversees processing of ADA requests
  • Serves as hearing officer for staff pre-disciplinary hearings
  • Processes Agency’s unemployment claims
  • Provides staff support to Children Services Board Personnel Committee and prepares reports as requested

Qualifications

  • Master’s degree in human resources or a related field with 10 to 12 years public sector related human resources experience and five years of supervisory and staff development experience
  • SHRM-SCP or SPHR certification and a valid Ohio Driver’s License and automobile insurance

All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, submit resume and cover letter as indicated above.

Job AdPosition Description

Human Capital Management Associate

Key Responsibilities:

  • Processing applicant paperwork, fingerprints, reference checks, and testing for background checks
  • Post internal job postings and process employee job bids, research eligibility and forward job bids of qualified candidates to hiring supervisor
  • Create photo ID badges and key card requests for employees
  • Monitor HR e-mail inbox
  • Process employee resignations
  • Provide assistance regarding HR questions internally and externally by walk-ins to the office and through phone and e-mail
  • Review and screen resumes/applications; conduct initial employment interviews for professional staff and make recommendations for employment to appropriate supervisors/directors
  • Maintain employee personnel files
  • Create content for a HR newsletter and update the Agency’s HR intranet page

Qualifications:

  • At least one year of experience in human resources or an associate degree in human resources or a related field and a valid Ohio Driver’s License and automobile insurance
  • Excellent verbal and written communication skills
  • Must possess or acquire Notary Public commission within six months of employment

All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply, submit resume and cover letter as indicated above. 

Job AdPosition Description

Account Clerk 3

Franklin County Children Services is seeking a highly motivated individual for an Account Clerk position. The employee analyzes expenditures and/or receipts, prepares reports for incorporation into Agency financial statements, maintains general books of account (manually and/or automated), and may act as a lead worker. The Account Clerk analyzes accounts, expenditures and revenues for the purpose of processing invoices and preparing reports incorporated into Agency financial statements or internal reports. Analysis also includes the auditing of invoices and client entitlements for compliance with generally accepted accounting principles. Responsibilities also include collecting documentation to ensure the processing of Agency payments. The Account Clerk maintains sufficient knowledge of assigned duties in order to facilitate communication with co-workers, vendors, clients and other governmental agencies. 

Qualifications:

  • The ability to calculate fractions, decimals and percentages and to read and write common vocabulary plus two courses in high school accounting or two college courses in accounting for bookkeepers, and six months of experience as an Account Clerk 1 or 2 or in a comparable position performing like duties (or 12 months experience as bookkeeper).
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check.

To apply submit resume and cover letter as indicated above. 

Job AdPosition Description

Management Analyst 2

As part of the agency’s Performance Improvement department, the Management Analyst 2 will promote child welfare through the effective use of the Ohio SACWIS system by FCCS staff and its business partners. Specifically, the employee will provide expertise and leadership regarding SACWIS functionality and its effective use to support FCCS business needs. They will identify opportunities to improve the use of SACWIS to support business activities, and then help implement solutions. They will also research and manage to resolution issues related to various types of SACWIS data, as well as some non-SACWIS child welfare data. They will also provide SACWIS administration and support. They will ensure that issues are logged and reported to the ODJFS SACWIS Support team and may also research and manage them to resolution. They will also assist with the selection, design, and implementation of SACWIS features in collaboration with ODJFS and other county PCSAs. 

Qualifications:

  • Six months experience as Management Analyst 1 or completion of undergraduate major program core course work in business administration, management science or public administration and 6 mos. exp. in research and analysis and written documentation of findings or three years of experience in research and analysis and written documentation of findings.
  • A thorough knowledge of the Ohio SACWIS system; broad understanding of child welfare; excellent written, oral, and assertive communication; excellent investigation and problem-solving skills and be able to track system problems to their root cause.

To apply, submit resume and cover letter as indicated above.

Job AdPosition Description

Data Entry Operator 2

Franklin County Children Services is seeking highly motivated individuals who can work well independently for our Data Entry Operator 2 position. This position provides support to the Data Management Department by performing clerical-related duties while providing excellent customer service to agency clients. This position may require employee to report to different work locations and/or units based on workload as determined by their supervisor.

Job duties include processing electronic faxes; scanning/uploading documents into the electronic case file/OnBase; processing fingerprints; record-checking documents; data entry; scanning case file documents; trouble-shooting issues; consulting a supervisor when needed in order to resolve issues; and providing training to coworkers, as needed. This position attends supervisor, unit, department, or agency meetings and participate accordingly by offering suggestions or ideas that will aid in providing timely and effective services.

Qualifications:

  • The preferred candidate will be a high school graduate with a minimum of one year of clerical experience or the equivalent and have a typing speed of 20wpm.
  • Basic knowledge of Microsoft Office; excellent verbal communication, problem-solving and customer service skills are required. Excellent organizational and writing skills; respect for cultural diversity and a demonstrated commitment to cultural sensitivity are expected.
  • All positions are subject to a criminal background, fingerprinting, employment verification, and motor vehicle report check. Also, all offers of employment are contingent on receipt of a negative pre-employment drug test.

To apply submit resume and cover letter as indicated above.

Job adPosition Description

Ongoing Caseworker Supervisor

Franklin County Children Services is seeking an energetic child welfare casework supervisor for an ongoing protective service unit. This administrative position will be responsible for managing a team of passionate caseworkers providing quality service delivery to the most vulnerable children and their families. Requirements are an MSW or a related master’s degree in social work plus three years of post-child welfare casework experience; or a BSW or a related bachelor’s degree in social work plus four years of post-child welfare casework experience. LISW preferred. 

Commitment, passion, strong leadership, supervisory skills, and experience, as well as knowledge of child protection and rules are required. Must demonstrate culture awareness, sensitivity and a commitment to meeting organizational goals.

The position offers a competitive salary and excellent fringe benefits. To apply, send resume and cover letter as indicated above. 

Job AdPosition Description

Information Technologist 2 (Desktop Support Analyst)

As part of the agency’s IT Department, the Desktop Support Analyst functions as a part of the Help Desk and installs and maintains desktop computer systems and connectivity to the infrastructure, local and wide area networks throughout the agency; analyzes and troubleshoots the performance issues of the desktop; coordinates information between end-users and IT staff to maintain a fully functioning desktop; and documents issues and processes to isolate a component of failure before escalating to a senior technician.

This position will offer technical troubleshooting/resolution of calls/incidents and tickets as it pertains to networking and software problems and consults with users on possible solutions. They close tickets/requests and update others needing tracking mechanisms in a timely fashion. They deploy and install approved hardware/software. This position completes computer imaging and reformatting hard drives. They provide strong customer service, focused on clear communication and timely follow through.

Qualifications:

  • Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience and a minimum of 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, and projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months related work experience.
  • Strong communication skills both verbal and written.
  • Ability to transport and lift up to 50 pounds.
  • Two years of experience with PC based applications with all standard office productivity tools, and network print management.
  • Experience in any combination of the following: Service Now, Remedy, Altiris, and Help Desk authority.
  • A knowledge of basic IT Identity management and IT security processes, configuring upgrading, or installing ERP client-based application components (examples include AX, .net, Doc-u-sign, and other Microsoft products).
  • Technical troubleshooting annual certifications (examples include CompTIA, A+ Network + and Security+, ITIL foundations, Kepner/Trego IS/ IS Not technical trouble shooting or other advanced certifications)
  • All positions are subject to a criminal background, fingerprinting, employment verification, motor vehicle report checks.

Submit resume and cover letter as indicated above to apply.

Job Ad , Position Description

Infrastructure Specialists (2 Positions)

As part of the agency’s IT Department, the primary focus of the Infrastructure Specialist position is to deliver, implement and support a wide variety of software and hardware at the enterprise wide level. This ranges from, but is not limited to, infrastructure systems used for monitoring servers to desktop deployment of hardware and software. The employee is the technical escalation point for support from the desktop engineers.

This position will monitor Cisco Telephony applications and systems for real-time performance and provide ongoing support for call center wallboards and call center reporting. They will participate in projects as assigned, perform routine and preventative maintenance and perform emergency production issue resolution. They will install, maintain, configure, upgrade and/or administer hardware and/or software in assigned multiple technology domains. Duties include maintaining internal backup systems and ensuring data consistency and recoverability.

They are responsible for the administration of Active Directory, identity management, telephony system, and network systems. They also monitor and respond to alerts from PRTG, Symantec, and other systems. They provide system reports for storage, hardware, and overall performance. They also create and organize files and maintain documentation.

Qualifications:

  • Bachelor’s degree in computer science or a related technical field; any of the several Cisco certifications for VOIP/network, Microsoft, or VMWare Certifications; two to four years of experience administrating /managing/designing Cisco telephony environments; and two to four years of experience managing CISCO Unified Intelligence Center (CUIC).
  • A solid understanding of call center terminology and functions; call routing concepts and metrics and an operational knowledge of Cisco CUIC; two to four years of maintaining a Microsoft Server environment; one to four years of experience maintaining a VMWare environment;  a solid understanding of server operating systems and knowledge of Active Directory; and a solid understanding of maintaining and administrating a virtual environment.

To apply submit resume and cover letter as indicated above.

Job Ad, Position Description 1, Position Description 2

Staff Attorney

Franklin County Children Services is seeking an experienced attorney, licensed in the State of Ohio to fill the position of staff attorney. Primary responsibilities include legal research, client consultation, case assessment and litigation. The position will focus on the provision of legal representation for regional service teams from case opening through final permanent disposition. Two to five years of litigation experience in Juvenile Court is strongly preferred. The successful candidate will be able to demonstrate a commitment to cultural diversity, strong communication skills (both written and verbal), as well as an ability to meet organizational goals. Salary commensurate with experience with additional excellent benefits. To apply submit resume, salary preferences and cover letter as indicated above.

Job Ad

Software Development Specialist 2

As part of the agency’s IT Department the Software Development Specialist 2 functions as application support providing overall guidance and control of the applications development environment including, but not limited to: architecture evaluation and selection, application installation and setup, capacity planning, governance and change control, management and reporting, database management, backups and restores, application security, systems updates and maintenance, and project identification and selection.

This position:

  • Works with personnel to identify and document system software requirements.
  • Defines problems and develops potential solutions.
  • Performs post-production support for business applications which may include routine maintenance, enhancements and the need to perform research to aid in troubleshooting software production errors.
  • Assists in identifying alternate courses of action.
  • Assists in the review and evaluation of software development methodologies.
  • Creates detailed test designs and test plans.
  • Creates and reviews test data for performing test scenarios.
  • Coordinates execution of unit and system test scripts.
  • Coordinates debugging efforts and defect tracking.
  • Coordinates support of user acceptance testing.
  • Coordinates software implementation and deployment tasks.
  • When assigned, leads development, implementation and monitoring of IT quality assurance standards to include all change control for the software development team and testing.
  • Conducts performance and load testing.

Qualifications

  • Completion of an undergraduate core program in computer science or information systems; or 24 months combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation.
  • Or completion of associate core program in computer science or information systems; 30 months combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, recommending application solutions; and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation.
  • Or 48 months combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications, recommending application solutions and/or testing and correcting programs as it relates to testing and implementation, and assisting with documentation including 12 months of work experience in the primary technology as outlined in this document.
  • Qualified applicants will have a bachelor’s degree in computer science or a related field; five years of work experience as a SharePoint Developer with experience training users and gathering business requirements; two years of development experience with SharePoint environment using InfoPath forms, SharePoint or Nintex workflows, SharePoint Designer and Oracle SQL; and two years of client web development within a .NET framework.

To apply, submit resume and cover letter as indicated above.

Job Ad,  Position Description

Software Development Specialist 3

As part of the agency’s IT Department, the Software Development Specialist 3 functions as an independent application developer, providing overall innovative guidance and control of applications development environment including, but not limited to, enterprise-wide architecture evaluation and selection, application installation and setup, capacity planning, governance, code review and change control. They develop team level management and reporting tools, database management, backups and restores, application security, systems updates and maintenance, and project identification and selection. They provide triage to isolate the component of failure for all software development issues. Employee also guides junior staff on executing peer-to-peer code review.

This position works with business area personnel to ensure requirements are thoroughly defined and approved.They perform impact analyses to identify interdependencies and innovate. They assist with design reviews to include integration and data schema.

The employee:

  • Creates detailed test designs and test plans.
  • Creates and reviews test data for performing test scenarios.
  • Coordinates execution of unit and system test scripts.
  • Coordinates debugging efforts and defect tracking.
  • Coordinates support of user acceptance testing.
  • Coordinates software implementation and deployment tasks.
  • Leads development, implementation and monitoring of IT quality assurance standards to include all change control for the software development team and testing.
  • Conducts performance and load testing.

Qualifications:

  • Completion of an undergraduate core program in computer science or information systems or 36 months combined work experience in any combination of the following: ensuring requirements are defined and approved, performing code reviews and ensuring application development standards are met.
  • Completion of associate core program in computer science or information systems; or 42 months combined work experience in any combination of the following: ensuring requirements are defined and approved, performing code reviews and ensuring application development standards are met.
  • Sixty months combined work experience in any combination of the following: ensuring requirements are defined and approved, performing code reviews and ensuring application development standards are met.
  • The successful applicant will have a bachelor’s degree in computer science or a related field, five years of work experience as a SharePoint Administrator with experience training users and gathering business requirements, and five years experience in the role as a lead developer within a SharePoint environment using InfoPath forms, SharePoint or Nintex workflows, SharePoint Designer and Oracle SQL.

Job AdPosition Description

Call (614) 351-2000 if you have employment related questions.

Click here to watch videos featuring FCCS child welfare professionals sharing why social work is important to them and the Franklin County community.  

 

24-Hour Child Abuse Hotline
(614) 229-7000
General Inquiries
(614) 229-7100